“Cresta’s innovative solutions have the potential to revolutionize the contact center industry by equipping customer service teams with tools they need to provide more effective customer service,” ...

How to Set Up a Virtual Call Center the Right (& Easy) Way Your email has been sent Learn how to set up a virtual call center without wasting time, money, or resources on things that don't matter.

5 Types of Call Centers to Attract and Serve Your Customers Your email has been sent Discover how you can leverage different types of call centers to improve customer support and enhance operations.

Predicting which Nearshore Americas' stories will gain the strongest audience engagement on web pages is more art than ...

SANTO DOMINGO, DOMINICAN REPUBLIC – Media OutReach Newswire – 15 May 2024 – CCD, a nearshore call center based in the Dominican Republic focused on providing exceptional patient experiences, announces ...

AI in call centers isn't just the future — it's now. Learn how it's shaping customer interactions with predictive and conversational tech. AI and machine learning are coming of age, and 2025 is ...

The company behind this success? Readymode—a cloud-based call center software platform that has emerged as a transformative force in the industry. The Origins of Readymode: Jason Jantz's Vision ...

When most people think of scuba diving, they imagine the vast, deep blue open ocean, a topical coral reef or perhaps a jungle ...

Hawaiʻi's nearshore fishers have a new ally in the management of their marine resources with the Reef Habitat Plan, an initiative seeking their wisdom and feedback. Spearheaded by the Department ...

In winter, the marine mammals leave the colder offshore waters of the Atlantic Ocean and head to the warmer nearshore and ...