Natural language IVR can boost the agent and customer experience, but it comes at a cost. Here’s how to know if it's right ...

US Senator Jeff Merkley (D-Ore.) weighed in on the California wildfires, saying on Wednesday it’s another example of why the ...

IT ALSO STATES HER MOTHER TOLD HER TO CALL 911, AND THE GIRL TOLD DEPUTIES SHE SAW DUVAL GRAB A KNIFE AND SAY, QUOTE, NO ONE MESSES WITH ME IN OSCEOLA An Osceola County man faces charges after ...

The 'Hacks' star, who recently won at the 2025 Golden Globes, made her plea as the Critics Choice Awards were postponed ...

The municipality on Thursday released a third-party review into the shooting death of Easter Leafa, a 16-year-old high school student killed by Anchorage police officers in August. The review ...

Through a series of position papers, the EFPIA representing brandname drugmakers, self-medication group organisation AESGP, and Medicines for Europe – which represents the generic pharma industry – ...

PHOENIX — 911 calls to one south Phoenix street have amounted to the hundreds, since 2021. In November, ABC15 went to talk with neighbors in the community near 7th Street and Alta Vista Road.

The report suggested the implementation of a state language access policy, which some agencies said would help to clarify and ...

The streaming services, however, have been noncommittal in their efforts to make their own versions of the kind of mass appeal police and medical dramas that have been television staples since the ...

Minutes later, the same man arrived at Stech's door again. This prompted her to call 911 one more time. During this call, the operator dismissed Stech’s claims of someone being outside and ended ...

The Trump Organization will be cutting overseas deals with private companies with no regard to conflicts of interest.