"Multinational companies came here because of our skill in customer care," said BPO Industry Employees' Network head Mylene ...

ChatGenie, a customer engagement solutions startup, said it introduced a cutting-edge AI-driven multi-agent framework that can disrupt the Philippine ...

Filipino customer engagement solutions startup ChatGenie unveiled its AI-driven multi-agent framework for the BPO sector. It ...

Mylene Cabalona has been taking calls for foreign companies from the Philippines since 2010, the same year when the country ...

asked Boldr founder and CEO David Sudolsky. While some reckon entry-level roles might lessen, roles requiring better ...

The business process outsourcing (BPO) industry remains a top source of job vacancies nationwide, with over 6,000 positions available for qualified applicants, the Department of Labor and Employment ...

How to survive the AI disruption in the Indian IT industry: Roles at risk and what you need to do. Here are some actionable ...

Every day, many organizations bombard print and social media with hundreds or thousands of job vacancies. In the business process outsourcing (BPO) industry, they boast of their one-day hiring system ...

"I love my job," he said. "I love to help people, and in hospital you have some vulnerable people who really need that help." ...

US PRESIDENT-ELECT Donald J. Trump’s protectionist policies could spell trouble for the Philippines’ business process outsourcing (BPO) sector, economists warned. GlobalSource Country Analysts Diwa C.

Announcement - The African Development Bank Group has concluded a negotiated settlement agreement with Compagnie Sénégalaise de Travaux Publics, ending sanctions proceedings for fraudulent practice ...