"Multinational companies came here because of our skill in customer care," said BPO Industry Employees' Network head Mylene ...
Mylene Cabalona has been taking calls for foreign companies from the Philippines since 2010, the same year when the country ...
Action: If you are a system admin doing these manual jobs, it’s a matter of time before it will be the domain of AI. Time to ...
"I love my job," he said. "I love to help people, and in hospital you have some vulnerable people who really need that help." ...
Do you ever feel like your business deserves more than a one-size-fits-all outsourcing solution? What if you could partner ...
Industry voices, like Mylene Cabalona from the BPO Industry Employees' Network, emphasize the urgent need to address labor rights alongside technological shifts. Despite the growth of AI creating new ...
The AI revolution may seem farfetched or unbelievable to some, especially to those who aren’t tech-savvy. However, call ...
The country’s information technology-business process management industry remains upbeat despite the possible impact of ...
The German language is becoming more and more popular in India and people want to pursue a career after learning a German ...
Pradhan Mantri Gramin Digital Saksharta Abhiyan (PMGDISHA) was launched by the Government of India to promote digital ...
Transferring Grea’s office to Kenya is set to hand Nairobi a windfall in terms of jobs, as well as potential taxes when the ...
THE information technology and business process management (IT-BPM) industry said that it remains confident in its prospects despite the threat of possible US protectionism under President-elect ...