"Multinational companies came here because of our skill in customer care," said BPO Industry Employees' Network head Mylene ...
Filipino customer engagement solutions startup ChatGenie unveiled its AI-driven multi-agent framework for the BPO sector. It ...
ChatGenie, a customer engagement solutions startup, said it introduced a cutting-edge AI-driven multi-agent framework that can disrupt the Philippine ...
ChatGenie's AI-powered multi-agent framework is set to disrupt the local business process outsourcing (BPO) sector by ...
Mylene Cabalona has been taking calls for foreign companies from the Philippines since 2010, the same year when the country ...
asked Boldr founder and CEO David Sudolsky. While some reckon entry-level roles might lessen, roles requiring better ...
Every day, many organizations bombard print and social media with hundreds or thousands of job vacancies. In the business process outsourcing (BPO) industry, they boast of their one-day hiring system ...
How to survive the AI disruption in the Indian IT industry: Roles at risk and what you need to do. Here are some actionable ...
Industry voices, like Mylene Cabalona from the BPO Industry Employees' Network, emphasize the urgent need to address labor rights alongside technological shifts. Despite the growth of AI creating new ...
Do you ever feel like your business deserves more than a one-size-fits-all outsourcing solution? What if you could partner ...
Govt. Jobs 2024 are the most demanding jobs in India by 12th pass, 10th pass and Graduate candidates in India. Latest govt. job notifications are released by the State and Central govt ...
Impact sourcing is gaining recognition as a powerful model that merges social impact with operational efficiency. Yet, it remains clouded by misconceptions that limit its potential and undervalue its ...