Salesforce (NYSE: CRM), the world's #1 AI CRM, today announced Agentforce 2.0: the newest version of Agentforce, the first digital labor platform for enterprises - a complete AI system for augmenting ...

Casella Waste Systems faces growth potential and operational challenges, but valuation concerns persist due to high multiples ...

This is the sixth year that I’ve compiled a set of customer service and experience-related predictions for the coming year.

Enterprise adoption of AI technologies is the main driver of growing U.S. demand for public cloud services over the past year, according to a new research report published today by Information ...

Dive into a series of candid and enriching conversations held among pan-Asia HR heads to discuss the integration of people ...