CRM platforms and VoIP systems go hand-in-hand. Find out more about this integration and what it can do for your business.

1. Enabling new sales: CRMs track sales activities, manage pipelines and forecast revenue. These systems can help identify ...

This year’s CRM Success Survey revealed key insights into the most common pitfalls and best practices for leveraging CRM ...

Health systems increasingly view customer relationship management systems as a way to enhance the patient experience and grow ...

In a hybrid work environment, a CRM system acts as the glue that holds teams together, says Nelia Roberts, sales manager of ...

However, despite the clear benefits, many businesses delay implementing a CRM system. This hesitation, that is often ...

The latest version of HubSpot's (CRM) software, now called Smart CRM, gains the Breeze artificial intelligence sales tool and ...

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Some dealers are questioning whether CRM systems are still relevant. Let me be crystal clear: they are not just relevant—they ...