"Multinational companies came here because of our skill in customer care," said BPO Industry Employees' Network head Mylene ...
US PRESIDENT-ELECT Donald J. Trump’s protectionist policies could spell trouble for the Philippines’ business process outsourcing (BPO) sector, economists warned. GlobalSource Country Analysts Diwa C.
India's BPO firms are currently riding the AI wave and they are turning potential disruption from the technology into ...