Filipino customer engagement solutions startup ChatGenie unveiled its AI-driven multi-agent framework for the BPO sector. It ...
"Multinational companies came here because of our skill in customer care," said BPO Industry Employees' Network head Mylene ...
Every day, many organizations bombard print and social media with hundreds or thousands of job vacancies. In the business process outsourcing (BPO) industry, they boast of their one-day hiring system ...
US PRESIDENT-ELECT Donald J. Trump’s protectionist policies could spell trouble for the Philippines’ business process outsourcing (BPO) sector, economists warned. GlobalSource Country Analysts Diwa C.