A 2022 study by the Retail Management Institute at Santa Clara University found that 62% of shoppers expected their free ...

Explores how the footwear brand Crocs resurrected flatlining product sales and converted people searching for other brands into Crocs buyers, using machine learning to optimise the brand’s Amazon ...

Amazon allegedly constrained hundreds of thousands of third-party sellers through contracts and other methods.

Amazon has invested in machine learning models that analyse thousands of data points to help it detect the fraudulent behaviour. But UK consumer group Which? says the action is still "nowhere near ...

Schwalb is suing under DC’s consumer protection law. He’s seeking to stop Amazon from continuing its allegedly deceptive behavior and collect an unspecified amount of civil penalties ...